How India's premier e-commerce platform achieved 10x faster reporting

Company Overview

The company is India's largest e-commerce marketplace with more than 1.4 million sellers and 500 million+ registered users on their platform.

HQ

Bengaluru, India

Founded

2007

Industry

E-commerce

Use Cases

Management Reporting, Accounts Receivables, Data Governance

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Switch to Bluecopa

The Challenge

  • The seller settlement logic is highly complicated. The DA team needs to compile and analyse data from multiple sources and tabulate 10 reports to track sales order volumes and values, compute multiple deductions (returns, cashback, service fees) and a quarterly GMV-based "burn share" fee.
  • This requires the processing of 75+ large files of 180GB each. The file upload alone would take up to two hours per file, while processing such heavy files required expensive compute time on VMs
  • Manual workflows for uploading and processing such heavy files were time consuming and delayed management reports by 10+ days
  • To accurately compute seller settlements, the team had to reconciling data from sales, returns, payments, inventory, and logistics, plus manual overrides from customer support (CX).
  • Delays and errors in calculations led to incorrect seller payouts, strained seller relationships, and losses in the form of uncollected fees

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The Solution

Bluecopa automated the entire finance operations workflow.

  • Large files are now ingested in 20 mins (vs. 2 hours)
  • Files are processed in 45 mins (vs. 8 hrs) on scalable cloud infrastructure
  • Automated reconciliation workflows eliminated errors and ensured accurate seller payouts
  • 10+ reports are now generated on-time and are 100% audit-ready
  • Operators get an Excel-like UI for daily tasks

The Outcome

  • 10x faster reporting (10 days to 1-2 days)
  • 90% faster file processing
  • 80% faster data ingestion
  • 100% ED compliant reporting

The Conclusion

Future-proof your finance operations, today

Automate complex finance processes and systems. Accelerate decisions with Bluecopa's Al-powered, real-time insights.
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